KAZMAN TIMBER – PRIVACY POLICY
Kazm Homes Pty Ltd
Trading as Kazman Timber
ABN 22 061 303 893
Version 2.0
Effective 1 July 2026
1. PURPOSE
Kazman Timber respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy applies to all personal information collected through our website, online store, quote systems, and all interactions with Kazman Timber.
2. INFORMATION WE COLLECT
We may collect the following types of personal information:
Name, phone number, and email address
Billing and delivery addresses
Company details and trade account information
Quote requests and product enquiries
Order history and transaction details
Account login details (if applicable)
Payment confirmation details (we do not store card details)
Website activity data including pages viewed, cart activity, and browsing behaviour
Device, browser, and IP address information
3. HOW WE COLLECT INFORMATION
We collect personal information when you:
Submit quote or contact forms
Place or request orders through our website
Create or manage a customer account
Communicate via phone, email, or online forms
Browse or interact with our website
Interact with marketing, advertising, or remarketing campaigns
4. USE OF INFORMATION
We use personal information to:
Provide products and services
Process orders and quote requests
Manage customer and trade accounts
Arrange delivery and logistics
Respond to enquiries and provide support
Improve our website, services, and customer experience
Comply with legal and accounting obligations
Send marketing communications (where consent is provided)
5. WOOCOMMERCE STORE DATA
Our website operates using WooCommerce.
When using our online store, we may collect and store:
Cart contents and checkout session data
Order history and invoices
Account and login information
Quote and product enquiry submissions
Abandoned cart data (where enabled)
IP address and security activity logs
This information is used for order processing, customer support, and website functionality.
6. PAYMENT PROCESSING
We do not store credit card or banking details.
Payments are processed securely by third-party providers such as:
Stripe
PayPal
Bank transfer services
These providers manage your payment data in accordance with their own privacy policies. Your information may be processed or stored outside Australia depending on the provider.
7. COOKIES, ANALYTICS & TRACKING
Our website uses cookies and tracking technologies to operate effectively and improve user experience.
This includes:
WooCommerce session and cart cookies
Login and account cookies
Google Analytics or similar analytics tools
Advertising and remarketing platforms (e.g. Google Ads, Meta/Facebook)
Website performance and security monitoring tools
Cookies are used to:
Maintain shopping cart functionality
Understand website usage
Improve marketing and customer experience
You may disable cookies in your browser settings, however some features of the website may not function correctly.
8. DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information to:
Employees and authorised staff
Freight, logistics, and delivery providers
Payment processors and financial institutions
Website hosting, IT, and cloud service providers
Marketing and analytics providers
Professional advisers (accountants, legal advisors)
Government or regulatory authorities where required by law
9. OVERSEAS DISCLOSURE
Some third-party service providers (such as payment gateways, analytics tools, and cloud hosting services) may store or process data outside Australia.
By using our website, you consent to your information being handled in this manner.
10. DATA SECURITY
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.
11. DATA RETENTION
We retain personal information for as long as necessary to:
Fulfil the purposes outlined in this policy
Complete transactions and provide services
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce agreements
When no longer required, data is securely deleted or anonymised.
12. ACCESS AND CORRECTION
You may request access to personal information we hold about you and request corrections if it is inaccurate, incomplete, or outdated.
Requests can be made via:
office@kazmantimber.com.au
13. MARKETING COMMUNICATIONS
We may send marketing communications where you have:
Opted in via website forms or checkout
Requested a quote or product information
Provided consent in another form
You may opt out at any time by:
Clicking unsubscribe in emails
Contacting us directly
We may use marketing tools to personalise offers and advertising.
14. THIRD PARTY SERVICES
We use third-party services to operate our business, including:
Website hosting providers
WooCommerce and WordPress plugins
Payment processors
Delivery and freight companies
Analytics and advertising platforms
Each third party has its own privacy policy governing how they handle your information.
15. COMPLAINTS
If you have a privacy concern or complaint, please contact:
office@kazmantimber.com.au
We will investigate and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
16. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
17. VERSION CONTROL
Version 2.0 | 01/07/2026 | Full WooCommerce compliance
Version 1.0 | 01/07/2026 | Initial release